Privacy Policy

Last updated: October 15, 2024

This Privacy Policy applies to the Vivi.AI application (hereinafter referred to as the "App", "Service" or "We"). This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our App, you agree to the terms of this Privacy Policy. Please read this policy carefully. If you have any questions, please contact us.

I. Data Collection

• User Personal Information: Username, email, gender, age, avatar, etc. You may choose not to provide some information, but certain features may be limited.
• User Communication Data: Conversation and chat data.
• Device Information: IP address, operating system, device type, device identifier (OAID/IMEI/GAID/MAC/AndroidID/IDFV/IDFA), etc.
• User Behavior Data: Information about how you use and access the App.

II. Data Use

• Account Management: Use user personal information to manage user accounts.
• Personalized Services: Use user communication data to provide personalized recommendations and AI conversation services.
• Improve Experience: Analyze device information and user behavior data to improve user experience and product features.
• Security Maintenance: Use user behavior and device information to maintain application security.

III. Data Sharing

• Data Analysis: Share behavioral data with third parties providing data analysis services.
• AI Services: Share user communication data with third parties providing AI content generation services when using the AI conversation feature.
• Advertising and Marketing: Share information with advertising and marketing partners for targeted advertising.
  • SDK Name: Solar Engine SDK
  • Used functions: attribution, ROI, etc.
  • Collected personal information:
    OAID/IMEI/GAID/MAC/AndroidID/IDFV/IDFA, etc.
• Legal Requirements: Share with law enforcement or government agencies when required by law or to protect our rights and security.
• Business Transfer: May disclose information in the event of a merger, sale, or financing.

IV. User Rights

You have the right to access, correct, and delete personal data, and you can withdraw your consent at any time, but this will not affect the legality of any processing we have done based on your previous consent. You can delete your account in the App or on the website to delete user data.

V. Data Retention

We will retain personal information for the period necessary to fulfill the purposes for which the data was collected, unless a longer retention period is required by law. After the end of the data retention period, we will securely delete or anonymize the data.

VI. Data Transfer

We may transfer personal information to servers in other countries or regions for processing and storage, and take appropriate measures to ensure protection. Please note that the privacy protection laws in these countries/regions may be different from those in your country/region. By using our Service or providing us with any information, you consent to the collection, processing, maintenance, and transfer of such information to other countries/regions.

VII. Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee 100% data security.

VIII. Children's Privacy

Our Service is only available to adults over the age of 18. The App will confirm your age when you register, and access by users under the age of 18 will be restricted.

IX. Privacy Policy Updates

We will notify users of updates in the App in an appropriate manner, and continued use indicates acceptance of the updated policy.

X. Contact Us

If you have any questions or comments, you can contact us through the feedback function in the App or by email.